Privacy Policy

Effective Date: 12/10/2024

A Class For Me LLC ("we", "us", or "our") values your privacy and is committed to protecting the personal information you share with us when using our website and services. This Privacy Policy outlines how we collect, use, store, and protect your personal information. By using our website and services, you agree to the practices described in this policy.

Information We Collect

For Teachers

When teachers create profiles on our platform, we collect the following information:

Personal Information: Name, age, and contact details (email, phone number).
Qualifications and Experience: Information about your teaching qualifications, experience, and the subjects you teach.
Profile Picture: A photograph of yourself.
Video: An optional video introduction.
Tax Information: W-9 form for tax purposes.
Payment Information: Bank details or other payment information for processing payments related to lessons.
Background Check: We collect background checks to verify the suitability of teachers for our platform.

For Students

When students use our platform, we collect the following information:

Personal Information: Name, age, email, and phone number.
Payment Information: Payment details for booking lessons with teachers.
Geographical Information: General geographic location (for example, country) may be collected for analytics purposes.

Usage Data

We also collect Usage Data to understand how our platform is being used and to improve its functionality and user experience. This data includes:

User Activity: Information about your interactions with the website, such as pages visited, links clicked, time spent on the site, and features used.
Device Information: Information about the device and browser used to access the website, including IP address, operating system, and browser type.
Session Data: Data about your website sessions, such as session duration, session frequency, and actions taken during each session (e.g., lesson bookings, profile updates, etc.).
Geographic Data: We may collect general location data based on the IP address or geographical data available to us, which helps us analyze the traffic patterns and improve our services.

This Usage Data is collected automatically through cookies, web beacons, and other tracking technologies and is used solely for improving the performance and user experience of our platform.

Use of Information

We use the information we collect from users for the following purposes:

To Provide and Improve Our Services: We use personal information to facilitate the booking of lessons, process payments, communicate with users, and manage teacher and student profiles. This also includes improving the functionality, features, and content of our platform based on user feedback and interactions.
Verification and Account Management: For teachers, we use the provided personal details, qualifications, and background checks to verify your identity, qualifications, and suitability to teach on our platform. For both teachers and students, we use the information to maintain and manage your account, respond to inquiries, and provide customer support.
Payments and Transactions: We use payment details to process payments for lessons and ensure teachers receive their earnings. This includes collecting transaction data for accounting and tax reporting purposes.
Personalized Experience: We use personal and usage data to provide a tailored user experience, such as recommending teachers to students based on their preferences, past lessons, or interests. We may also use this data to offer personalized marketing, promotions, and service updates that are relevant to the user.
To Ensure Compliance: We use personal and usage data to comply with applicable laws and regulations, including tax reporting requirements, such as the submission of a W-9 form for teachers. This also includes ensuring the safety and security of our platform and users, including verifying the identity of teachers and conducting background checks.
Analytics and Reporting: We analyze usage data to monitor how users interact with our platform, track engagement, and identify areas for improvement. This data helps us optimize the functionality of our website, measure the effectiveness of our content, and improve overall user satisfaction.
Marketing and Communication: With your consent, we may use your contact information to send promotional materials, newsletters, and updates about our services. We may also use usage data to create targeted marketing campaigns, including offering discounts, new teacher promotions, or platform updates.
Dispute Resolution: We may use user information, including lesson history and communications, to investigate and resolve disputes between students and teachers or address issues with platform usage, including violations of terms and conditions.
Security and Fraud Prevention: We use personal information and usage data to monitor for fraudulent activities and protect both users and our platform from security threats. This includes tracking suspicious activity and taking appropriate action to safeguard personal data.
Legal Obligations: We may use your data as necessary to comply with legal obligations, respond to lawful requests from government authorities, and protect the rights, property, and safety of A Class For Me LLC, its users, or the public.

Data Storage and Security

We take the security and confidentiality of your personal information seriously and implement various security measures to protect your data. This section outlines how we store, safeguard, and manage the data collected from users:

Data Storage: All personal and usage data collected from users is stored securely within the Wix platform's dashboard. Wix follows industry-standard security practices and is compliant with relevant data protection laws. In addition, our platform employs a secure, encrypted database to store sensitive information such as payment details and personal profiles. Data may also be retained on backup systems to ensure continuity and disaster recovery.
Security Measures: We have implemented technical, administrative, and physical safeguards to protect your personal data from unauthorized access, alteration, and disclosure. This includes:
- Encryption: We use encryption protocols to safeguard sensitive data, such as payment information, during transmission over the internet.
- Two-Factor Authentication (2FA): To further secure your data, we use two-factor authentication (2FA) for access to our admin dashboard and critical user data, ensuring that only authorized personnel can access sensitive information.
- Access Control: Access to personal data is strictly limited to authorized personnel who need it to perform their job duties. We regularly review and update access permissions to ensure that only necessary staff can view or process your information.
Third-Party Services: As mentioned in this Privacy Policy, we rely on third-party services such as Wix for payment processing and data storage. While we take steps to ensure that these third parties implement robust security measures, we recommend that you review their privacy policies for additional information on their security practices.
Data Retention: We retain user data only for as long as it is necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. In general, personal data may be retained indefinitely unless the user requests its deletion or it is no longer needed for operational purposes.
Data Protection and Compliance: We are committed to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable, and the California Consumer Privacy Act (CCPA) for California residents. We ensure that our data handling and security practices align with these regulations to protect user rights.
Security Incident Management: In the event of a data breach or unauthorized access to your personal data, we will promptly notify affected users and take appropriate measures to address the issue in compliance with applicable laws. We will also work with relevant authorities and third-party security experts to mitigate the impact of the breach.
No Absolute Security: While we employ robust security measures to protect your data, no security system is completely foolproof. We cannot guarantee the absolute security of your data, and users are encouraged to take reasonable precautions (e.g., using strong passwords, logging out of their accounts after use) to protect their own information.

Sharing of Information

We value your privacy and are committed to protecting your personal data. However, we may share your information in certain circumstances, as described below:

With Third-Party Service Providers: We may share your personal information with third-party service providers that assist in operating our platform and providing services to you. These service providers may include:
- Payment Processors: We share payment details with Wix (or other payment processors) to facilitate the booking and processing of payments for lessons.
- Analytics Providers: We share anonymous usage data with analytics services to understand user behavior and improve the functionality of our website.
- Customer Support: We may share data with customer support services to assist with resolving technical or account-related issues.
Legal Authorities and Compliance: We may disclose your personal data if required to do so by law or in response to valid legal processes, including:
- Legal Obligations: If required by law, court order, or government agency, we may disclose your information to comply with legal obligations.
- Fraud Prevention: If we believe your data may be involved in fraudulent activities or violations of our terms of service, we may share your information with legal authorities or law enforcement to investigate or prevent fraud.
- Compliance with Court Orders: We may also disclose your personal data if requested by a court or other competent authority in the event of legal proceedings, investigations, or disputes.
Business Transfers and Mergers: In the event of a merger, acquisition, or sale of all or part of our business, your personal data may be transferred to the acquiring entity as part of the transaction. In such cases, we will notify you via email or through a notice on our website before your personal information is transferred and becomes subject to a different privacy policy.
To Protect Our Rights and Property: We may disclose your personal information if we believe such disclosure is necessary to protect our rights, property, or safety, as well as the rights, property, or safety of our users or the public. This includes sharing information in connection with investigations into suspected violations of our terms of service or illegal activities.
With Your Consent: We may share your information with third parties if you have provided explicit consent to such sharing. For example, we may share data with marketing partners or other organizations if you opt in to receive promotional materials or other services.
Non-Personal or Aggregated Data: We may share non-personally identifiable information, such as aggregated data, with third parties for purposes like marketing, analytics, or research. This data will not identify individual users and is used solely for statistical analysis or other business-related purposes.

Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to enhance your experience on our website and collect information about your use of our services. By using our website, you consent to the use of cookies as described in this policy. Below is a detailed overview of the types of cookies and tracking technologies we use, their purpose, and how you can manage them.

Types of Cookies We Use

Essential Cookies: These cookies are necessary for the basic functioning of our website. They allow you to navigate the site, use its features, and access secure areas, such as logging into your account or booking lessons. Without these cookies, some parts of the website may not function properly.
Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often and if users receive error messages from web pages. This data is used to improve the performance and functionality of our platform. These cookies do not collect personal data and are used for statistical analysis purposes only.
Functional Cookies: These cookies allow the website to remember choices you make (such as your preferred language or region) and provide enhanced, personalized features. For example, they may allow us to save your login information or preferences so that you don’t need to re-enter them every time you visit the site.
Analytics Cookies: We use third-party analytics services (such as Google Analytics) to gather information about how users interact with our website. These cookies track your activities on our site, including your pages visited, the time spent on each page, and how you arrived at the site. The data helps us analyze trends, measure the effectiveness of our content, and improve user experience. This information is generally aggregated and anonymized.
Advertising and Marketing Cookies: These cookies are used to track your browsing habits and provide targeted advertising that is more relevant to you. They help us measure the effectiveness of our marketing campaigns and deliver personalized ads based on your interests. This data may be shared with third-party advertising partners.

How We Use Cookies and Tracking Technologies

Improve User Experience: Cookies allow us to tailor the website experience to your preferences, making it more efficient and user-friendly. For instance, cookies may be used to remember your login details, your chosen language, or the lessons you have previously viewed or booked.
Analyze Site Traffic and User Behavior: By collecting and analyzing usage data, we can better understand how our users interact with our website and improve its design, content, and functionality.
Marketing and Personalization: We use cookies to personalize your experience, such as by providing content or advertisements that we believe may interest you based on your browsing history or interactions with the site.

Managing Cookies

You have the option to control or disable cookies through your browser settings. Most web browsers automatically accept cookies by default, but you can usually modify your browser settings to refuse cookies or alert you when a cookie is being sent. Please note that if you disable cookies, some features of the website may not function properly or you may have a degraded user experience.

To manage cookies in your browser:

Google Chrome: Go to Settings > Privacy and security > Cookies and other site data.

Safari: Go to Preferences > Privacy > Cookies and website data.

Mozilla Firefox: Go to Preferences > Privacy & Security > Cookies and Site Data.

Microsoft Edge: Go to Settings > Cookies and site permissions.

You can also visit third-party sites like All About Cookies for detailed instructions on managing cookies in various browsers.

Tracking Technologies

In addition to cookies, we may use web beacons (also known as pixel tags) to collect information about how users navigate through our website. These are small, transparent images embedded on web pages that track the user’s interaction with the site.

We may also use local storage technologies (such as HTML5) to store content and preferences on your device, allowing us to provide you with a more personalized experience without relying on cookies.

Third-Party Tracking

We may allow third-party service providers, such as advertisers and analytics companies, to use cookies and other tracking technologies on our site. These third parties may collect information about your online activities across different websites, apps, and online services. The use of these technologies by third parties is governed by their respective privacy policies.

For more information on how Google Analytics collects and processes data, you can refer to Google’s Privacy Policy and Opt-out options available here.

Do Not Track Signals

Please note that we do not currently respond to "Do Not Track" (DNT) signals sent by web browsers. DNT is a feature available in some web browsers that allows users to signal to websites that they do not want their activity tracked. Since there is no universally accepted standard for DNT signals, we continue to track user activity on our site as described above.

Minimum Age Requirement

For Students: The minimum age for students to use our platform is 18 years old. We do not knowingly collect personal information from children under the age of 18.

For Children Under 18: If a child under 18 wishes to use our platform, a parent or guardian must sign up on their behalf. We will require parental consent for any data collected. Parents or guardians are also required to be present during any lessons involving children.

State-Specific Privacy Disclosure

This additional state-specific privacy disclosure page ("Disclosure") supplements the A Class For Me LLC Privacy Policy. The A Class For Me LLC Privacy Policy describes the personal information we collect, the sources from which we collect it, the purposes for which we use it, the limited circumstances under which we share personal information, and with whom we share it.

These additional disclosures are required by the following laws:

California Consumer Privacy Act (CCPA)
Colorado Privacy Act (CPA)
Connecticut Data Privacy Act (CTDPA)
Utah Consumer Privacy Act (UCPA)
Virginia Consumer Data Protection Act (VCDPA)

This Disclosure also serves as a Notice at Collection under the California Consumer Privacy Rights Act.

Categories of Personal Information Collected:

The personal information that A Class For Me LLC collects, or has collected from consumers in the twelve months prior to the effective date of this Disclosure, falls into the following categories depending on which A Class For Me LLC service is used:

Identifiers: Your name, alias, address, phone numbers, email, IP address, and your A Class For Me LLC account log-in information.
Personal Information: Payment information, including credit card details and billing address, when students book lessons or teachers pay for platform access.
Commercial Information: Purchase and lesson booking activity, including records of lessons booked, canceled, or refunded.
Internet or Other Electronic Network Activity Information: Including content interaction information, such as the pages you view, your session duration, and your activity on the website.
Geolocation Data: The location of your device or computer (if allowed).
Audio or Visual Information: Video or audio recordings of lessons (with teacher and student consent), which may be stored for quality assurance or dispute resolution purposes.
Education Information: Information provided by teachers about their qualifications, experience, and subject expertise. This may also include ratings and feedback from students.
Inference Data: Information about your preferences, such as the subjects or types of lessons you may be interested in, based on your activity on the website.

Categories of Personal Information Disclosed for a Business Purpose:

The personal information that A Class For Me LLC disclosed to third parties for a business purpose in the twelve months prior to the effective date of this Disclosure falls into the categories listed above, depending on which service is used. This may include:

Third-Party Service Providers: Payment processors, customer support services, and analytics providers.
Business Transfers: In the event of a merger, acquisition, or sale of assets, personal data may be transferred to the acquiring party.

Advertising:

As explained in our Privacy Policy, A Class For Me LLC may share limited information with third-party partners for the purpose of providing relevant ads about our services and measuring ad effectiveness. This data is not used for direct marketing outside of the platform unless you explicitly opt-in to receive marketing communications.

Your Data Rights:

Depending on your location, you may have certain data rights under these state privacy laws, including:

The right to request information about the collection of your personal information by A Class For Me LLC.
The right to access your personal information in a portable format.
The right to correct or delete your personal information.
For more details on your specific rights, please refer to the relevant state privacy law:
California Consumer Privacy Act (CCPA)
Colorado Privacy Act (CPA)
Connecticut Data Privacy Act (CTDPA)
Utah Consumer Privacy Act (UCPA)
Virginia Consumer Data Protection Act (VCDPA)

No Sale of Personal Information:

In the twelve months prior to the effective date of this Disclosure, A Class For Me LLC has not sold any personal information of consumers, as those terms are defined under the California Privacy Rights Act.

Sensitive Personal Information Disclosure:

A Class For Me LLC does not use or disclose sensitive personal information for any purpose not expressly permitted by the California Privacy Rights Act.

Retention Disclosure:

We keep your personal information to enable your continued use of A Class For Me LLC services, for as long as it is required in order to fulfill the relevant purposes described in the A Class For Me LLC Privacy Policy, as permitted by law, or as otherwise communicated to you. If you request deletion, we will make reasonable efforts to remove your data, but some information may be retained for legal or contractual reasons.

Non-discrimination Statement:

A Class For Me LLC will not discriminate against any consumer for exercising their rights under applicable state privacy laws. This includes denial of services or a reduction in the quality of services offered to those who choose to exercise their data rights.

De-identified Data Disclosure:

A Class For Me LLC may use de-identified data in some instances, maintaining such data without attempting to re-identify it or treating such data as personal data subject to applicable law. This data may be used for analysis, research, or business purposes.

Profiling Disclosure:

A Class For Me LLC does not engage in profiling of consumers that leads to automated decisions with legal or similarly significant effects, as those terms are defined under the Colorado Privacy Act. This means we do not make decisions solely based on automated processing that would significantly affect individuals, such as automatically rejecting a user’s access to lessons based on algorithmic profiling.

Privacy Notice for UK Residents

As a UK resident, your personal data is processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (DPA 2018). This section provides additional information about how we, A Class For Me LLC, process your personal data, your rights as a data subject, and how to exercise those rights.

Data Controller

A Class For Me LLC is the Data Controller for the personal data that we collect from you. This means that we are responsible for deciding how your personal data is processed and for ensuring that your privacy rights are respected. For any inquiries about your personal data, please contact us using the details provided below:

Data Protection Officer
Email: [Insert Contact Email]
Phone: [Insert Phone Number]

Information We Collect

We collect various types of personal data to provide our services to you, including:

Identification Information: Name, email address, phone number, age, and payment details.
Transactional Data: Information regarding the services you book, lessons you take, and payments you make.
Communication Data: Correspondence between you and our customer service team.
Technical Data: IP address, browser type, operating system, and device information.
Geolocation Data: To help us serve content appropriate to your region (subject to consent).

We collect this information when you interact with our platform, sign up as a student, book lessons, or communicate with our support team.

Purposes of Processing

We process your personal data for the following purposes:

To provide the services you request (e.g., booking lessons, facilitating payment processing).
To communicate with you about your lessons and account.
To send transactional messages related to your bookings, payments, and any administrative updates.
For customer support and dispute resolution.
To improve our platform and service offerings, including through analytics.
To comply with legal obligations, including tax reporting and fraud prevention.
To send promotional and marketing materials (only with your consent).

Your Rights

As a UK resident, under the GDPR and DPA 2018, you have the following rights regarding your personal data:

Right to Access: You have the right to request a copy of the personal data we hold about you.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete data.
Right to Erasure (Right to be Forgotten): You have the right to request that we delete your personal data, subject to certain legal exemptions.
Right to Restriction of Processing: You have the right to request that we restrict how we process your personal data under certain circumstances.
Right to Data Portability: You have the right to request that we transfer your data to another service provider, where technically feasible.
Right to Object: You have the right to object to our processing of your personal data, including for direct marketing purposes.
Right to Withdraw Consent: Where processing is based on your consent (such as for marketing communications), you have the right to withdraw your consent at any time.

If you wish to exercise any of these rights, please contact us using the details provided above.

Legal Basis for Processing

We process your personal data based on the following legal grounds under the GDPR:

Contractual Necessity: To perform our contract with you (e.g., to provide tutoring services and process payments).
Consent: Where you have given us your consent for specific processing activities, such as marketing communications or cookies.
Legal Obligation: To comply with legal requirements, including tax and fraud reporting.
Legitimate Interests: For purposes such as improving our platform, conducting analytics, and managing customer relationships, where we have a legitimate interest and your rights are not overridden.

Data Retention

We will retain your personal data for as long as it is necessary to fulfill the purposes outlined in this Privacy Notice, including for legal, accounting, or reporting requirements. If you wish to have your data deleted, you may request this as outlined above, subject to any legal requirements to retain data for a specified period.

Sharing of Personal Data

We do not sell your personal data. However, we may share your personal data with third parties in the following situations:

Service Providers: We may share data with third-party service providers who assist with the operation of our website, payment processing, or customer service.
Legal Authorities: We may share personal data with law enforcement or regulatory bodies if required by law, or to protect our rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. For more detailed information about how we use cookies and how you can control them, please refer to our Cookie Policy.

International Transfers

Your personal data may be transferred to, and stored in, countries outside the United Kingdom, including the United States, where we or our service providers operate. If your data is transferred internationally, we will ensure appropriate safeguards are in place to protect your personal data, including entering into standard contractual clauses or other lawful mechanisms.

Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection authority. You can contact the ICO through their website at www.ico.org.uk.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Email: Assistance@AClassForMe.com